Privacy Policy
// COMPLIANT WITH PT/EU LAW
1. Data Controller
In compliance with RGPD (General Data Protection Regulation), the entity responsible for processing your data is dawob (represented by Rodrigo Monteiro), with headquarters in Avenida Visconde Tojal, 248 1ºB, Portugal.
2. Information We Collect
We collect minimal information required for commercial transactions and communication:
- Identity Data: Name, NIF (Tax ID).
- Contact Data: Email address, phone number.
- Technical Data: IP address, browser type (via non-intrusive analytics).
3. Data Usage & Protection
Your data is used strictly for billing, service delivery, and legal compliance (Autoridade Tributária). We do not sell data. We implement SSL encryption and secure server practices to protect your information against unauthorized access.
4. Consumer Rights (Portugal)
Alternative Dispute Resolution (RAL)
In case of dispute, the consumer may resort to an Alternative Resolution Entity for Consumer Disputes (RAL).
For Lisbon area: Centro de Arbitragem de Conflitos de Consumo de Lisboa (www.centroarbitragemlisboa.pt).
More info at Portal do Consumidor (www.consumidor.pt).
Livro de Reclamações
Consumers can submit complaints via the official Electronic Complaints Book:
www.livroreclamacoes.pt